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PRYZM KINGSTON: ‘a great experience that I found very accessible’ – 4 stars

Rating: 4 out of 5.
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date of gig08/04/23
access5/5
view5/5
staff5/5
transport and parking5/5
BSL0/5
covid safety1/5
toilets4/5
overall 4/5

When I went to a gig at Pryzm, Kingston, hosted by Banquet Records, it was a great experience that I found very accessible. Firstly, people with access tickets were let into the building before anyone else. We went into a room with plenty of space and plenty of seating to wait to go into the gig space. There was complete step-free access to the gig space and, again, we got let into the area before anyone else to be able to find the space we wanted and that suited our individual needs. There were plenty of seated areas / spaces for chairs which were all on the edge of balcony sections, and if you did not want to be seated there were still plenty of bannisters to lean on due to the slightly tiered nature of the venue. The venue is small anyway, but this all meant that you could get to the bannister safely and get a clear, unobstructed view no matter what your physical needs consisted of. The venue did get really hot during the performance; it was during a heatwave in London but I still found it to be manageable.

An image taken from the accessible platform platform. At the bottom of the image you can see the bars of the platform. In the centre of the image is the stage with a sofa on it. There is a person on the stage, in front of the sofa, speaking into a microphone. Above the sofa is two strings of fairy lights and three lit up drawings of a tooth. The room is lit up with red lighting
view of the empty room and stage crowds from the platform
An image taken from the accessible platform. At the bottom of the image you can see the bars of the platform. In the centre of the image is the stage with a sofa on it. Above the sofa is two strings of fairy lights and three lit up drawings of a tooth. Between the disabled platform and stage is the main standing area of the gig, which is full of people facing the stage. The room is lit up with blue lighting
view of the crowds and stage from the platform
images from the gig

Additionally, I couldn’t contact Banquet Records to get an accessibility ticket until really last minute, yet they still did everything they could to make sure I got all the help I needed to be able to attend the gig. I really can’t fault their customer service, and it makes me feel really comfortable to be able to attend gigs hosted by Banquet Records in the future, whether it is at Pryzm or their other venues in Kingston. The toilets were accessible and had options for male, female, and gender-neutral facilities. There were no requirements for Covid testing or masks, but a lot of people in the audience and some staff members were wearing masks. To my knowledge, I don’t think there was a BSL interpreter present. All in all, my experience attending a Banquet Records gig went really well. I felt really comfortable and was able to see one of my favourite bands in an intimate setting. I would definitely recommend gigs with Banquet Records to other people with accessibility needs.

banquet records – 08/04/23

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crip the gig cares about one thing – making gigs accessible for all. this user review based site helps disabled folk choose the right venue for their next gig. whether you identify with the term ‘disabled’, are neurodivergent, mentally ill or have a mobility issue, crip the gig welcomes your input

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